Last updated: October 2025
Company: Paul Comfort Assisted Living LLC
Email: [email protected]
Phone: 571-946-5236
Address: 10432 Balls Ford Rd, Suite 352, Manassas, VA 20109

Paul Comfort Assisted Living LLC (“we,” “our,” “us”) provides non-medical home care services to clients and families in Virginia. We respect your privacy and protect your personal information in compliance with state and federal law.

1. Information We Collect

We collect personal information directly from you or your authorized representative when you:
• Request a consultation or contact us through our website or forms
• Receive care or sign a service agreement with us
• Communicate by phone, email, or text

This may include:
• Name, address, phone number, and email
• Date of birth and emergency contact details
• Health-related information relevant to care services
• Payment and billing details

2. How We Use Your Information

We use your information to:
• Provide and manage non-medical in-home care services
• Communicate with you, your family, and authorized contacts
• Process billing and payments
• Maintain internal records and compliance logs
• Improve service quality and customer support

3. Information Sharing

We do not sell or rent your personal data.
We may share limited information with:
• Authorized family members or representatives (with consent)
• Caregivers and staff directly involved in your care
• Service providers for billing, scheduling, or technology support
• Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and use information only for service delivery.

4. Data Security

We protect your information through:
• Secure, password-protected databases
• Limited employee access based on role
• Encryption for digital files and secure disposal of paper records
• Regular security reviews and staff privacy training

5. Your Rights

You may:
• Request a copy of your records
• Ask for corrections to inaccurate information
• Withdraw consent for certain communications
• File a complaint if you believe your privacy has been violated

Requests can be sent to [email protected].

6. Data Retention

We retain client information only as long as necessary for service, legal, and record-keeping requirements.

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted on our website with the new effective date.